AI outbound call campaigns
Calling AI (Sirius AI Tech) calls your customer list on the days and hours you set, for sales and orders, reminders, surveys, confirmations and screening calls. It retries calls that aren't answered or follows up on WhatsApp and e-mail, and you follow each person's result in the panel.
What it does on outbound calls
Sales and orders
Presents the product or offer, takes the order and states the amount; it reports the call and hands the sale to your team.
Payment reminders
Politely reminds customers of an upcoming or late payment and notes the date they give.
Appointment and booking confirmation
Confirms the appointment or booking and takes change requests.
Satisfaction surveys
Runs a short survey after the service and records the scores and comments.
Delivery and subscription confirmation
Confirms the delivery slot, the address or subscription details.
Pre-registration and screening
Calls people who applied or left a request, collects what's needed and passes the qualified ones to your team.
Updates and callbacks
Calls with results, delay notices or a callback after a complaint.
87%
Fiba Emeklilik · of calls completed by the assistant
Fiba Emeklilik runs its customer calls and set call flows with the Calling AI phone assistant; 87% of the calls were completed by the assistant.
How it works
- 1
Upload your list
Upload the people to call to the panel as a CSV file.
- 2
Set up the assistant and the conversation
Describe in the panel what the assistant should say and collect, or start from a ready-made example.
- 3
Set the calling hours
Choose the days and hours to call, holidays and the time zone.
- 4
Add rules for each outcome
It calls back people who didn't answer or were busy after the delay you set, and follows up unreachable people on WhatsApp or e-mail.
- 5
Start and follow
Schedule the campaign, pause or stop it when needed; each person's result and call summary is in the panel.
How sales and payment work
On ready-made packages the assistant prepares the sale: it presents the product, takes the order, states the amount, reports the call and hands the sale to your team. On enterprise solutions it also connects to your payment system and takes the payment during the call.
- 1
The assistant calls the customer and confirms the order or the amount due.
- 2
During the call it sends the customer an SMS with a payment link.
- 3
The customer pays through that link; card details are never read out on the phone.
- 4
Once the payment succeeds, the order or collection is written to your CRM automatically.
This flow runs live on an enterprise customer's collection calls.
İYS and permission for commercial calls
For commercial calls, İYS registration and electronic commerce (ETK) permissions are the responsibility of the business making the calls. Calling AI only calls the list you upload, on the days and hours you set; you can remove anyone who says they don't want to be called.
Questions about outbound calls
Is there an AI system that can call customers and make sales automatically?
Yes. Calling AI calls your list, presents the product or offer, takes the order and states the amount; on ready-made packages it reports the call and hands the sale to your team. On enterprise solutions it connects to your payment system: during the call it sends the customer an SMS with a payment link, and once the payment succeeds the order is written to your CRM automatically.
What happens to unanswered calls?
Depending on the rule you set in the campaign, they are called again after a delay or reached on WhatsApp or e-mail. Each person's latest status shows in the panel.
When does it call?
Only within the days and hours you set; you also choose the holidays and the time zone.
Is it İYS compliant?
For commercial calls, İYS registration and ETK permissions are the responsibility of the business making the calls. Calling AI only calls the list you upload; you can remove people who don't want to be called.
How many calls can it make at once?
It handles several calls at once; ready-made packages run 5 concurrent calls, and enterprise quotes raise that to fit your needs.
Can it transfer the call to my team?
Yes. When needed, or when the customer asks, it transfers the call to a number on your team.
Build your assistant today.
Set it up by chatting; run phone, e-mail, WhatsApp and web chat conversations from one panel.
14 days free · No charge when the trial ends · KVKK compliant