Frequently Asked Questions

Calling AI speaks naturally, in your brand's tone of voice. It can also be set to introduce itself as an assistant at the start of the call.

It doesn't guess. It transfers the call to your team or creates a callback request. Every call is recorded, so you can review what was said later.

Upload files or provide your website address. Your assistant answers based on the information you give it.

You decide which details you want to see from your calls. Track customer requests, call outcomes and follow-up items from your dashboard.

More than 30 languages and accents. It detects the language being spoken and can switch languages mid-call if needed.

Yes. You forward your number or connect it to your phone system; there's no need for a new number.

You set it up yourself in the dashboard, building your assistant by chatting. The dashboard has five steps: connect your number, create your assistant, upload your documents, create your first project, turn on inbound calls. Our team is with you for the initial setup.

It connects to CRMs such as HubSpot, Salesforce and Zoho, to Google Calendar, to carriers such as Netgsm and Verimor and to your phone system; we connect to your ERP through a custom integration. You manage phone, e-mail, WhatsApp and web chat from the same dashboard.

You connect your phone number, e-mail address, WhatsApp Business account and website from the dashboard. You can create a separate assistant for each channel or reuse the same knowledge across several channels.

Yes. You test your assistant before using it, review its answers and make any changes you need.

Phone usage is counted in minutes, and the other modules by number of messages or e-mails. You can see your remaining usage live on the dashboard; when it runs low, you can upgrade to a higher plan or talk to our team.

With Calling AI, minutes start at 0.05 USD, a rate reached on high-volume enterprise quotes. Ready-made packages are sold as a monthly allowance rather than per minute: WhatsApp, web chat and e-mail are included alongside phone minutes. Current packages are on the pricing page.

For 14 days you get 100 minutes of phone calls, 100 WhatsApp messages, 100 website messages and 100 e-mails. No card required and no charge when the trial ends; you can switch to a paid plan whenever you like.

On access-restricted servers, compliant with KVKK and GDPR, encrypted in transit and at rest. Your customer data is never used to train AI models. With an enterprise quote, the system can also run on your own servers.

No. Unlike classic keypad-based IVR systems, Calling AI holds a natural conversation with customers. It can understand the caller's request, answer questions, book appointments, take orders, create lead records and hand off to a human agent when needed.

Calling AI can transfer the call to the right person in cases defined by your scenario, or whenever the customer wants to speak with an agent. During the transfer, call details and collected data are shared too, so the process continues right where it left off.

Your data is stored on secure servers and accessible only to authorized parties. Calling AI supports KVKK- and GDPR-compliant security standards. Customer data is never used to train AI models without your consent.

Setup time varies with your needs, but integration and configuration for core scenarios can be completed quickly. After the demo, call flows, integrations and scenarios are planned together and the system goes live.