Delivery and Refund Terms

The service purchased is not a physical product but a software/application subscription service provided in a digital environment.

After the payment process is successfully completed by the customer, the purchased subscription service is immediately activated and assigned to the user's account.

After purchase, the user can view the active plan and subscription status in the My Account > Subscription screen inside the app.

Access to the service is provided through the user account created during registration. No physical delivery is made.

In case the service cannot be activated due to possible technical issues, the user can contact our support team to request resolution of the problem.

Since the service provided is a digital subscription service and access is provided immediately after purchase, refund requests are evaluated according to the following terms in accordance with applicable regulations:

The subscription service purchased by the user is considered used after it has been activated.

If the service has been used, a refund may not be provided.

However, if access to the service cannot be provided due to a technical issue, a thorough investigation will be conducted, and a refund may be made if deemed appropriate.

Users can cancel their current subscriptions at any time.

Subscription cancellation and subscription status can be managed from the My Account > Subscription screen inside the app.

When a subscription is cancelled:

• The service can continue to be used until the end of the current billing period.
• Automatic renewal will not occur for the next period.