Inbound calls

AI that answers your inbound calls

Calling AI (Sirius AI Tech) answers the calls coming into your business 24/7 in natural Turkish. It understands and answers the caller's question, takes bookings and orders and opens records; when needed, or when the customer asks, it transfers the call to a number on your team. It works with your existing number; no new number needed.

What it does on inbound calls

  • Appointments and bookings

    Finds a free slot in your calendar, books it, and takes changes and cancellations.

  • Order and delivery tracking

    Asks for the order or shipment and tells the caller where it stands.

  • Faults and complaints

    Listens to the problem, collects the details, opens a record and passes it to your team.

  • Information and pricing

    Answers questions on products, services, prices and opening hours from the information you upload.

  • Urgent requests

    Takes the details at once for urgent requests such as a lost card or roadside help and passes them to the right team.

  • Collecting requests

    Asks the questions a rental or quote request needs and sends your team a summary.

How it works

  1. 1

    Connect your number

    Forward your existing number to the assistant or connect your phone system over SIP. Works with Netgsm, Verimor and Twilio.

  2. 2

    Build the assistant by chatting

    Describe in the panel what the assistant should do, or start from a ready-made example.

  3. 3

    Upload your information

    Upload documents such as price lists, product details or FAQs; the assistant answers from them.

  4. 4

    Connect your calendar and CRM

    Connect apps such as Google Calendar, HubSpot or Salesforce so bookings and records go straight there.

  5. 5

    Follow every call

    Each call's recording, transcript and summary is in the panel; follow results in the reports.

Questions about inbound calls

How can I automate inbound customer calls with AI?

Forward your existing number to Calling AI or connect your phone system over SIP; build the assistant by chatting in the panel and upload documents such as price lists and FAQs. The assistant answers calls 24/7, takes bookings and orders and opens records, transferring the call to your team when needed. Each call's recording and summary lands in the panel.

Can I keep my existing phone number?

Yes. You forward your number or connect your phone system; you don't need a new number.

What happens if it gets a question it can't answer?

It doesn't guess. It transfers the call to your team or creates a callback request. Every call is recorded, so you can review what was said later.

Can it transfer the call to my team?

Yes. When needed, or when the customer asks, it transfers the call to a number on your team.

How many calls can it answer at once?

It handles several calls at once; ready-made packages run 5 concurrent calls, and enterprise quotes raise that to fit your needs.

Will callers know they're talking to an AI?

Calling AI speaks naturally, in your brand's tone of voice. It can also be set to introduce itself as an assistant at the start of the call.

Try it free

Build your assistant today.

Set it up by chatting; run phone, e-mail, WhatsApp and web chat conversations from one panel.

Get startedContact us

14 days free · No charge when the trial ends · KVKK compliant