1. How natural is its Turkish?
Why it matters
If callers struggle to understand the assistant or hear a robotic voice, they hang up, and fewer calls get completed.
What to look for
Listen to a real call recording or ask to be called. Check how it handles interruptions, whether it understands accents and whether it can switch languages.
With Calling AI
Calling AI speaks natural Turkish in your brand's tone of voice; it recognises more than 30 languages and accents and can switch languages mid-call. You can listen to sector samples or ask for a test call to your own number.
Turkish sample calls2. Does it work with my existing number and phone system?
Why it matters
A new number breaks your customers' habits; changing your phone system costs time and money.
What to look for
Ask whether it supports call forwarding and connecting your phone system over SIP, and which carriers it works with.
With Calling AI
Calling AI works with Netgsm, Verimor and Twilio and with carriers and phone systems (PBX) that support SIP. You keep your number by forwarding it or connecting your PBX over SIP; no new number needed.
Integrations3. Does it connect to the systems I use?
Why it matters
If the assistant can't put the booking in your calendar or the record in your CRM, your team has to type it in again.
What to look for
Ask for the list of ready-made connections, API and webhook support for your own software, and whether they build custom integrations for in-house systems such as an ERP.
With Calling AI
It connects from the panel to HubSpot, Salesforce, Zoho, Microsoft Dynamics 365, Pipedrive, Google Calendar, Slack, Notion and many more apps. It supports a REST API, webhooks and MCP, and we connect to your ERP through a custom integration.
All integrations4. What does it do when it doesn't know the answer, and can it transfer the call?
Why it matters
An assistant that guesses gives wrong information; one that can't transfer leaves the customer stuck.
What to look for
Ask what the assistant says when it doesn't know, whether it can transfer to a live number and whether it can create a callback request.
With Calling AI
Calling AI doesn't guess. When needed, or when the customer asks, it transfers the call to a number on your team or creates a callback request. Every call is recorded, so you can review what was said.
Inbound call answering5. How many calls can it handle at once?
Why it matters
If simultaneous calls hit a busy tone at peak times or during a campaign, you lose customers.
What to look for
Ask for the concurrent call limit on each package and whether it can be raised.
With Calling AI
Ready-made packages run 5 concurrent calls; enterprise quotes raise that to fit your needs.
Pricing6. Where is my data kept, and is it KVKK compliant?
Why it matters
Call recordings and customer details are personal data; the wrong provider is a KVKK risk.
What to look for
Ask whether data is encrypted, whether it is used to train AI models, whether an on-premise installation is possible and how data requests are handled.
With Calling AI
Calling AI processes data in line with KVKK and GDPR; it is encrypted in transit and at rest and never used to train the models. With an enterprise quote, the system can be installed on your own servers and run on local LLM, STT and TTS models.
Security7. How long does setup take, and who does it?
Why it matters
An integration project that drags on for months delays what the assistant should be saving you.
What to look for
Ask whether you or the provider does the setup, whether building the assistant needs technical skills and whether there are ready-made examples.
With Calling AI
You set it up yourself in the panel and build the assistant by chatting. There are five steps: connect the number, create the assistant, upload your documents, create your first project, turn on inbound calls. Our team is with you for the first setup.
How to set up8. How is it priced, and can I try it first?
Why it matters
Per-minute, package or per-success pricing changes your monthly cost a lot; deciding without a trial means surprises.
What to look for
Ask what a package includes (minutes, messages, concurrent calls), what happens when you go over, and how long the free trial is.
With Calling AI
Packages are sold with monthly phone minutes and WhatsApp, web chat and e-mail quotas; current prices are on the pricing page. You can try any package free for 14 days with no card.
Pricing9. How will I follow the calls?
Why it matters
If you can't see what the assistant said, you can't fix its mistakes or measure its results.
What to look for
Ask whether you get the recording, a transcript and a call summary, and whether results are reported.
With Calling AI
Each call's recording, transcript and summary is in the panel, and you follow results in the reports. Call results can also be sent to your own system by webhook.
10. Who is legally responsible on outbound calls?
Why it matters
Commercial calls need İYS registration and ETK permissions; calling someone again after they said no leads to complaints.
What to look for
Ask whether you set the days and hours it calls and whether you can remove people who don't want to be called.
With Calling AI
For commercial calls, İYS registration and ETK permissions are the responsibility of the business making the calls. Calling AI only calls the list you upload, on the days and hours you set; you can remove anyone who says they don't want to be called.
Outbound call campaignsGet a provider's answers to these questions in writing and, if you can, try a real call. You can try Calling AI free for 14 days or talk to our sales team.