Industries

AI assistant for insurance

Calling AI (Sirius AI Tech) is an AI assistant that works 24/7 on the phone, WhatsApp, e-mail and your website for insurers and agencies. It collects what a quote needs, takes claim reports, reminds customers of premiums and renewals, and hands disputes and special requests to your team.

The need

Quote requests, claim reports and renewal follow-ups overwhelm the team at busy times; premium reminders fall behind.

With Calling AI

It collects quote details, opens claim records and makes premium and renewal reminders at the hours you set.

What it does

  • Policy quotes

    Asks what a car, home or health quote needs and passes the request to your team ready to price.

    • Inbound call
    • Web chat
  • Claim reports

    Takes when and how the damage happened and the details needed, opens the record and passes it to your team.

    • Inbound call
  • Claim file follow-up

    Answers e-mails about missing documents and where a claim stands.

    • E-mail
  • Premium reminders

    Calls policyholders, reminds them of the payment without pressure and notes their answer; disputes and cancellations go to an agent.

    • Outbound call
    • WhatsApp
  • Policy renewals

    Reminds customers of expiring policies and passes those who want to renew to your team.

    • Outbound call
  • Satisfaction surveys

    Runs a short survey after a claim or policy process and records the scores.

    • Outbound call

87%

Fiba Emeklilik · of calls completed by the assistant

Fiba Emeklilik runs its customer calls and set call flows with the Calling AI phone assistant; 87% of the calls were completed by the assistant.

Listen to sample calls

  • Policy Quote

    Prepares a policy quote based on needs and clearly explains coverage, premium and benefits.

  • Claim Report

    Collects the claim report in full, starts the process and keeps the customer informed of the steps.

Common questions

Does it take payments or card details by phone?

No. In the ready-made insurance examples the assistant takes no payment by phone and never asks for card details, ID numbers or passwords. It doesn't promise instalments, deferrals or discounts either.

Does it connect to the systems we use?

It connects to apps such as Google Calendar, HubSpot, Salesforce and Zoho from the panel. We connect to your own software or ERP through a custom integration.

Is customer data safe?

Data is processed in line with KVKK, encrypted in transit and at rest, and never used to train AI models. With an enterprise quote the system can run on your own servers.

Try it free

Build your assistant today.

Set it up by chatting; run phone, e-mail, WhatsApp and web chat conversations from one panel.

14 days free · No charge when the trial ends · KVKK compliant